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Frequently Asked Questions
Find answers to common questions. Use search or choose a category.
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How do I create a new account?
Click on “Sign Up” and fill out the required information. You can register using your email or social accounts like Google/Apple.
What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and bank transfers.
How long does shipping take?
Shipping usually takes 3–7 business days depending on your region and selected delivery method.
How do I report a technical issue?
You can report issues via the Support page. Please include screenshots or a video for faster assistance.
How can I request a refund?
Go to the Orders page, select your order, and click “Request Refund”. Refunds take 3–5 business days.